Rentokil Initial PLC, one of the largest business services companies in the world, has been named as one of Britain’s Top Employers for 2013. The organisation has been accredited by the CRF Institute, based on independently conducted research. Following an assessment that examined employee benefits, working conditions, training and development, and culture management, Rentokil Initial was identified as one of a leading group of 68 companies to receive this year’s certification.
The CRF Institute, a specialist in the field of international research into workplace management and working conditions, undertakes the annual study into the workplace practises of a large number of employers in Britain.
In 2012, Rentokil Initial delivered over 8,000 days of training and launched its own in-house ‘university’ (branded U+) to coordinate all learning and development activities. In the first year some 1120 courses were undertaken by colleagues. Colleague engagement and colleague enablement are measured independently across the company and show that levels are ahead of the global service industry standards and in some parts of the group, amongst the very best in the world. Its graduate recruitment scheme, launched two years ago, has entrants from across the Britain and continental Europe, apprenticeship schemes are undertaken within its facilities and parcels operations, and recognition schemes are in place across the group to reinforce its values of Service, Relationships and Teamwork.
Marin Sawkins, Group HR Director of Rentokil Initial said, “As a service organisation we rely on the commitment and ability of our colleagues to deliver the highest levels of service. We recognise that at the very heart of a great customer experience are passionate colleagues, so we strive to be employer of choice, engaging our colleagues, recognising and rewarding effort, and offering career progression. We are extremely proud to be named one of Britain’s Top Employers 2013 and be part of this leading group of companies.”
Eleanor Nickerson, Manager of UK Operations for the CRF Institute said: “The economy has been tough for the UK during the past year, but we’ve consistently seen our certified Top Employers showing that they value their talent by making sure that they have outstanding employee offerings in place.
“We’ve also seen a shift towards more coaching, mentoring and training, as employers seek to ensure that they develop employees and that attractive career opportunities are in place for them. We have seen a wide range of creative initiatives, from secondary benefits and working conditions, to performance-management programmes that are well-thought-out and truly aligned with the culture of each company.”
For more information about the CRF Institute and the research, go to www.britainstopemployers.co.uk.