Property Care Services

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Local Branch

Rentokil Property Care
11 Heronden Road, Parkwood Ind Est
ME15 9YR
01622 808591

Kent, Canterbury & Folkstone

About the branch

Kent has a varied landscape, with its coastal towns like Dover, the historic city of Canterbury and busy inland towns such as Tonbridge and Maidstone. It provides our dedicated property care team with all types of woodworm, damp and rot issues to resolve in an array of different premises, from historical and period properties such as converted oast houses and timber framed medieval dwellings all the way through to post war and new build homes.

Our 60 odd years of knowledge and experience is complemented by a range of services, innovative products and the latest technology, so that we can offer customers property care solutions based on their individual requirements, supported by the resources of a national company.

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Areas We Cover throughout Kent

The Kent, Canterbury and Folkstone branch of Rentokil Property Care covers:
  • Maidstone
  • Sittingbourne
  • Tonbridge
  • Ashford
  • Folkestone
  • Dover
  • Ramsgate
  • Canterbury
  • Margate
  • Herne bay
  • Faversham
  • Linton
  • Cranbrook
  • Woodchurch
  • Royal Tunbridge Wells
  • Southborough

Branch Manager

Peter Brett - Branch Manager - Rentokil Property Care

Peter Brett

I have worn the Rentokil shirt for 31 years, originally for seven years as a surveyor and then in various management roles. During that time I have always aimed to provide the highest level of service and best advice to provide the best and most economic solutions to our customers.

Name: Peter Brett
Job Title: Branch Manager
Qualifications: CSSW

What is Damp Proofing?

Damp proofing is a general term covering several different methods used to keep excess moisture out of a building. Damp proofing treatments help to prevent water being absorbed through walls or floors and entering interior spaces of a property. If damp were to pass through the fabric of walls or floors it could lead to structural damage and timber decay (such as dry or wet rot) within the building. We provide an extensive inspection by a qualified surveyor who will diagnose the extent and type of dampness - providing recommendations on the most effective ways to treat the damp problem affecting a property.

Expertise in & around Folkestone, Gillingham, Margate & Tonbridge

The area in and around Kent is often called the "Garden of England" for its abundance of orchards, hop gardens and its ‘temperate maritime' climate, making it one of the warmest parts of the UK. However, with the North Sea to the north and the Straits of Dover and Channel to the south it’s subject to continental weather influences that bring cold spells in winter and hot, humid weather in summer. This excess moisture may be absorbed into the fabric of a property through floors or walls, which could potentially lead to problems such as rising damp.

Flooding can be another issue, particularly in Kent’s coastal towns, where high tides combined with storm surges can raise water levels dramatically. In recent years Rye, Dungeness, Sittingbourne and Faversham have all suffered costal floods. Deal, Sandwich, Herne Bay and Whitstable are also susceptible to storm surges. Several months after flood waters have receded, damp may not be visible, yet moisture levels (particularly in timbers in hidden voids or cavities) may still be high enough for damage to occur through wood decay from wet or dry rot.

Kent has a diverse range of rural, coastal and urban areas with a degree of differing aged properties, from medieval houses to modern apartments. Canterbury for example is an historic English cathedral city and UNESCO World Heritage Site which contains many timber-framed 16th- and 17th -century houses.  Buildings of any age, style or period can be exposed to the risks of wood rotting fungi, rising damp or woodworm. These problems can affect the structure of a property and tend to be more prevalent in older buildings, or those that have been refurbished over their lifetime. The damage that these issues cause can occur over a long period of time and may not always be immediately obvious.

Differences between Dry and Wet Rot

The vital difference between dry rot and wet rot is the amount of moisture needed within the timber to allow growth. The term ‘Dry Rot’ would suggest no moisture, but in fact a minimum moisture content of about 20% is needed for dry rot to flourish. It’s often found in hidden voids such as the underside of wooden floors, beneath stairs & roof trusses – as it likes warm, damp unventilated areas. Wet rot is limited to very damp wood or plaster with a moisture content of at least 50% and will remain confined to that wet area. The high moisture content required for wet rot is often a result of defective plumbing, gutters or downpipes. We offer professional diagnosis of the type of rot affecting a property, and will tailor a solution to protect it from further damage. All our rot treatments carry a 30 year guarantee.

Why Woodworm is a problem

Woodworm is the every-day name for hungry larvae of wood-boring beetles. Adults lay eggs in cracks in wood and the larvae (woodworm) burrow deep into it and feed, making a maze of tunnels over several years. They will happily eat away at wooden floors, furniture and timbers and if left untreated, can seriously weakens wooden beams in a property which can lead to structural failure of the timbers.

Spotting the early signs of woodworm is important; allowing a qualified surveyor to complete a woodworm survey assessing the extent of any problem, the type of woodworm involved and recommending the most effective, targeted treatment to eliminate the pest before it can spread any further through the property.

Parks and gardens throughout Kent, such as Whitstable Castle Gardens or the historic Dane John Gardens (dating back to 1551 and set within the city walls of Canterbury) can offer wood-boring beetles a safe haven. Many garages, garden sheds and lofts across Canterbury, Deal, Faversham, Ashford and Sittingbourne could also unknowingly, shelter powder post or common furniture beetles, whose larvae (woodworm) can cause serious damage to wooden timbers if left untreated.

Certificated Surveyors in Remedial Treatment

Our team's experience and knowledge of how pests like woodworm behave and rising damp and dry rot affect different properties, enables them to quickly and effectively resolve problems within homes and businesses. Our Certificated Surveyors in Remedial Treatment (CSRT) have the expertise and resources to deal with any property care issues. Quality, specialist technicians can respond quickly to help keep your home free from woodworm, rot and damp. With over 60 years of experience in treating rising damp, fungal decay and woodworm, all our treatments for these problems carry a 30 year peace of mind guarantee.


Bernie Murrell - Damp, Woodworm & Rot Surveyor

Bernie Murrell

I have spent 30 years plus in the remedial industry dealing with structural waterproofing, damp proofing, fungal decay & woodworm infestation. The last 5 years I've been with Rentokil Property Care as a Surveyor.

Name: Bernie Murrell
Job Title: Surveyor
Qualifications: CSSW CSRT

Customer Reviews

Woodworm Treatment

"It was all OK. It was what was expected and agreed, so no problem."
  Rating 10/10
- Canterbury

Rising Damp Treatment

"I've already recommended you to my neighbours."
  Rating 9/10
- Tonbridge

Woodworm Treatment

"I know you have a good reputation and was very happy with the service."
  Rating 10/10
- Ashford

Woodworm Treatment

"Happy with the service."
  Rating 9/10
- Dover

Woodworm Treatment

"The effiency of the company and the competative price."
  Rating 10/10
- Canterbury

Woodworm Treatment

"I thought from start to finish the service was very good."
  Rating 10/10
- Cranbrook

Woodworm Treatment

"The man that originally came in was easy to communicate with, very professional, got it all done and was very good."
  Rating 10/10
- Herne Bay

Rising Damp Treatment

"I've been using you for now for about 5 years. The services run pretty smoothly and the price is always right."
  Rating 10/10
- Tunbridge Wells