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At Rentokil, we use customer feedback to ensure we are making improvements to our service, our delivery and our processes. We understand that we don't always get it right, and we have put processes and structure in place to follow this up with our customer directly. But we also know we have a team of highly qualified individuals that are working hard to deliver you the best possible customer service across the UK every single day, from our front line colleagues to the call centre team, from finance to our drivers. We ensure we respond to every customer testimonial, good or bad and follow up with actions where and when this is required.
Julia Jones
Reassuring service. Informative. Professional. At no time did I feel there was any up selling even though there were various packages available to sort our rodent problem.
Becky Wolstencroft
We've had a recent rat invasion in our company's back car park. I heard of Rentokil from a colleague, we were able to ring up and Phillip came the next day to have a look. He was very helpful...
Joanne Bye
Ian Gifford was very helpful and honest in his advice, and identified the activity as being a protected species, where other pest companies that were consulted did not. Would recommend...