Integrated Pest Management for Hoteliers

Hoteliers should know the difference between basic pest control and Integrated Pest Management (IPM) because your reputation, income and staff morale depend on it. Basic pest control is reacting to a pest infestation once it has become established, to eliminate pests only when they become are noticed by guests or become a nuisance. Taking action only when the pest infestation has already occurred can have several negative consequences:

• Pest population size: pests are more numerous, more widespread and more difficult to control
• Use of toxic chemicals: toxic chemicals may have to be used to get quick results, either in greater quantities or when they could have been avoided by preventative measures
• Damage to reputation: allowing pest numbers to grow to the stage of infestation is also likely to result in customers encountering pests, which will damage your reputation and create a media situation that can rapidly spread out of your control
• Legal action: if pests are present in areas handling food it may result in legal action by local or state authorities, including closure of the food business and fines
• Escalating costs: controlling a larger pest population, use of toxic chemicals and legal actions can all increase costs, while at the same time income may be damaged by loss of customers

Choosing the right pest control company with well trained, highly qualified personnel and experience of your business needs is an important step. Integrated Pest Management (IPM) is an effective approach to pest control, focusing on targeted prevention measures rather than a haphazard approach, reacting to pest issues after they have become established.

Integrated Pest Management (IPM) is an approach to pest control that aims to achieve sustainable pest management by applying a systematic strategy to prevent pests. IPM only uses pesticide chemicals as a last resort and emphasises the use of materials and methods that minimise the impact on people and the environment. IPM is implemented as part of the business management plan and involves collaboration of hotel management, staff and the pest control contractor.

There are four high-level components of an IPM programme:

1. Set action thresholds: the pest control contractor works with the customer to understand their specific business requirements to indicate at which pest population levels action needs to be taken — in a food handling environment this may mean zero tolerance
2. Monitor and identify pests: this requires highly trained technicians, proper inspections, accurate identification, use of monitoring devices and active client participation
3. Pest prevention: there are many procedures that should be part of standard management practice, including good sanitation practices to eliminate access to food, water and shelter; excluding access by using screens, sealing holes etc; and use of traps to intercept invading pests before they become an infestation
4. Pest control methods: the most effective and safe method of pest control is used to eliminate pests. Rentokil's IMP evaluates the most suitable control methods based on:
   • Physical methods: adjusting temperature, humidity and light
   • Mechanical methods: insect light traps, vacuum cleaners, spider/cobweb brushes
   • Chemical methods: use of approved pesticides, carefully targeted and following environmental, health and safety and wildlife regulations

IPM is continually evaluated and results fed back to the customer with recommendations for improvements. It also includes thorough documentation of action taken, pest activity and pesticide application, compliant with relevant standards and regulations.

Rentokil has developed a tailored approach to IPM called ERDM which stands for: Exclusion, Restriction, Destruction and Monitoring.

The ERDM approach is supported by a technical team and regulatory experts, as well as Research & Development programmes that develop innovative, technologically advanced non-toxic products. This allows Rentokil technicians to offer best-in-class products and solutions that underpin their knowledge, expertise and advice. Rentokil’s IPM services are also supported by online Pest Awareness training for our customers and their employees and staff, to help recognise early pest activity. Our 24/7 PestConnect system provides online tools to monitor and track pest activity through our powerful myRentokil service. This provides trend reporting, recommendations from technicians, interactive maps, charts and analytical tools to support pest control audits.