Technician installing PestConnect warehouse


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90+ years we have protected Businesses in the UK from pests

All local technicians are highly trained and certified pest controllers

Innovative treatments that resolve pest problems cost effectively

PestConnect: 24/7 connected monitoring and control of rodents

PestConnect is a digital intelligent connected pest management system, providing 24/7 effective monitoring and immediate control of rodent pests, saving you time and money dealing with costly infestations. Our innovative system uses non-toxic and highly targeted treatments that help reduce the rodenticide impact on UK wildlife.

Our intelligent connect offering delivers your business maximum protection against pests, with the minimum of onsite visits and disruption. This helps to protect your staff and customers from the potential spread of disease and damage caused by rodents, whilst minimising site disruption due to unnecessary visits.

Intelligent Pest Control that doesn’t cost the Earth

Tailored to your premises PestConnect provides a real-time, early warning digital system for monitoring and controlling rodents, protecting your business, whilst delivering a reduction in rodenticide use of up to 40% helping to protect your reputation and the environment.


Rentokil PestConnect 5 major benefits

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Digital Pest Control ISO 27001 Certification

PestConnect and myRentokil have been certified to ISO 27001 for digital pest control. This is the international standard for Information Security Management. This important achievement helps to independently assure our customers that their information will be secure. Rentokil will be audited by the accreditation body on a yearly basis to ensure adherence to the standard and to retain the certification.

Below are three major benefits of ISO 27001 certification for our customers:

  • Secure data: ISO 27001 provides confidence that the security of customer data is constantly maintained.
  • Trust: independent assurance that our customers and our business information is secure.
  • Reliability: our customers can be assued that the right thing is done by the right people, at the right time.


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How does PestConnect work

Our PestConnect system uses digital connected devices to monitor for, and immediately control, any rodents that find their way into your premises.

Once a device is triggered, PestConnect sends an alert to a Rentokil technician, who quickly responds to deal with the activity quickly and effectively. PestConnect ensures that technicians only visit your workplace when absolutely necessary, reducing any disruption to your business. Our connected rodent control solutions are sustainable, humane and are compliant with UK legislation and regulations, including Campaign for Responsible Rodenticide Use (CRRU).

Imagine replacing adhoc pest control visits and scribbled paper notes with 24/7 constant digital monitoring, immediate rodent control and easy online access to intelligent data insights into pest issues. PestConnect is the step change in pest control technology from pen and paper to smartphone and ipad. 

What are the Key benefits of using PestConnect

Individually tailored to your business, our fully integrated digital pest control solution not only gives you constant protection and proactive monitoring, but also offers unrivaled pest data insights and online reporting - allowing you to proactively prevent, monitor and manage rodents with unprecedented levels of efficiency and control. Our range of intelligent, digitally enabled bait stations, non-tox traps and monitors work seamlessly together providing you with a variety of additional benefits:

  • Highly effective and immediate elimination of rodents, minimising the impact on your business with reduced environmental impact.
  • Reducing onsite visits and disruption to a minimum, technicians only need visit your premises when a rodent has been captured.
  • A legally compliant and non-toxic system, suitable for any business environment however sensitive.
  • Easy-to-access, online reporting via myRentokil, provides online incidents status, giving you insights at your fingertips for analysis and auditing.
  • Additional assurance to third-party auditors of your businesses audit compliance via myRentokil easy to access visit details, infestation history, recommendation status, floor plans and bespoke charting and data analysis.
  • PestConnect helps enable CRRU compliance, whilst providing your business with the best defence against pests.


Our PestConnect range of connected pest control solutions won the prestigious Queen's Award for Enterprise: Innovation which was presented in recognition of our leadership position for digital innovation in commercial pest control.


What is Non-toxic digital pest control

At Rentokil we have taken the ‘age old’ pest problems faced by our customers from beverage and food processing, pharmaceuticals and healthcare to hospitality, retail and office environments and utilised technology to pioneer digital non-toxic pest control solutions that benefit our business customers in today's modern environment, maintaining effective rodent control whilst reducing the impact of rodenticide on wildlife in the UK.

More stringent legislation and regulations around food safety, health & safety, and increasing awareness of the potential environmental impact of overuse of pesticides is driving our innovation in highly targeted interior rodent control such as Internal Dual AutoGate Connect and effective non-toxic alternatives for pest control.

PestConnect offers internal and external non-toxic digital pest control solutions. Rat Riddance Connect is a highly effective rat snap trap that meets regulatory compliance for non-toxic rat control in sensitive areas. Whilst RADAR Connect is an award winning, non-toxic, bait free, humane mouse trap that eliminates and hygienically contains mice, reducing the risks of contamination. Both of these effective non-toxic solutions have been developed for sensitive locations where the use of rodenticide is not an option for our customers.

All the information generated by these connected devices is available 24/7 within the myRentokil portal, offering insights into pest history and recommendation status for your premises, providing vital information to help proactively protect your business from the harmful effects of pests.

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PestConnect Frequently Asked Questions

  • Will PestConnect interfere with my existing IT systems?

    No, PestConnect uses a mobile network to transmit information to our secure cloud based servers; we don't connect to the customer WiFi. In addition, the devices use a unique UHF signal to communicate with the onsite control panel, reducing the risk of signal interference or disruption.

  • How much does PestConnect cost?

    The cost of a PestConnect system will vary depending on the size of the area that needs protecting and the subsequent number of devices that need to be installed to achieve that. However the cost is not much different to a 'standard' pest control contract. We can provide a free site survey to give you a bespoke quotation.

  • Is PestConnect a sustainable solution?

    Yes, PestConnect is a non-toxic system internally, where RadarConnect and RatRiddance Connect units are installed. Rodenticide is required in external rodent bait stations, but this is separated from the outside environment by the intelligent Dual AutoGate Connect unit. This unit only opens when a pest rodent is present and then closes shortly after, to minimize the impact on UK wildlife and the environment. The system is sustainable and compliant with all UK legislation and regulations, including the Campaign for Responsible Rodenticide Use (CRRU).

  • What connected devices do you use/ how many will I need?

    We use a range of connected devices to monitor for and control rodents both internally and externally. We will provide a comprehensive free survey to ascertain the correct type and number of devices that your site requires as part of your business survey.

  • How long does PestConnect take to install?

    The installation of PestConnect will vary depending on the size of premises and can be completed in as little as an hour for smaller businesses.

  • What happens if a connected device catches a rodent?

    Once a device is triggered, PestConnect sends a signal through to a pest control technician who will respond quickly to deal with the issue. The technician will remove the offending rodent, reset the device and will raise any relevant recommendations to reduce the risk of reinfestation. We have over 800 local pest control technicians troughout the UK that stand ready to respond quickly to any callouts for the PestConnect system.

  • How is pest control data recorded?

    All PestConnect customers have access to myRentokil, which is our online reporting platform available to view on desktop, laptop, tablet and smartphone. All pest information uploaded to myRentokil such as infestations, recommendations, site plans and pest trend analysis are readily available on the platform 24/7 from wherever you are for analysis and auditing.

  • Is PestConnect a new system?

    PestConnect was launched over ten years ago, and we've continued to develop, refine and improve the system to support our customers needs. We already have over 132k connected devices installed in over 6.5k businesess worldwide. In addition, PestConnect won the prestigious Queen's Award for Enterprise for Innovation in 2018.

How are we Reducing the Environmental impact of Rodenticide

CRRU has collated evidence* that a proportion of professional rodenticide used externally to control rat pests is eaten by non-target species. This can lead to secondary and tertiary poisoning of other non-target species in the UK, such as predatory birds like buzzards and kestrels. Slugs and snails can also eat this poison, and they in turn are consumed by song birds like thrushes and blackbirds. Rentokil can reduce the use of rodenticide with the use of our innovative PestConnect technology that allows us to comply fully with more stringent regulations, whilst maintaining a highly effective pest control programme that has a greatly diminished environmental impact.

This is something we take very seriously as a pest control industry leading business, and are continually developing and improving our professional solutions to control rats and mice, whilst lessening our impact on the environment to help reduce the effects of rodenticide on UK wildlife. An example of this is our Dual AutoGate Connect, which places a protective barrier between the bait and the external environment; this 'smart' gate will only open during an active infestation and can only be triggered by specific rodents, which means we can control mice and rats immediately, whilst minimising the risk of exposure to other wildlife and non-target species.

Recent changes to the CRRU code of best practise states that permanent baiting internally can only be carried out if there are 'frequent' follow up checks to the premises. However, frequent visits are not always appropriate for some of our customers, who wish to avoid disruption to their premises; we therefore have developed appropriate non-toxic solutions such as RADAR Connect and Rat Riddance Connect to protect them against potential internal infestations. These PestConnect non-tox solutions can help provide our customers with the peace of mind that they have 24/7 monitoring without the disruption, with immediate non-toxic and highly targeted treatment.

*CRRU UK copyright 'Exposure of Wildlife to Rodenticide July 2018'