Property Care Survey

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Rentokil Insurance

We understand that your home or commercial premises is one of, if not your most, valuable asset and the last thing you want is to jeopardise the value of that investment. Most buildings insurance companies rarely provide policies that cover problems such as woodworm, wood rot, rising damp and cavity wall tie corrosion. Rentokil Insurance provides protection against these common problems giving you peace of mind your investment is safe.

Rentokil Insurance Limited has been offering specialised insurance cover against these common property problems for 50 years, gaining valuable experience from protecting a full range of properties; such as flats, terraced houses, mansions, shops, offices, pubs, hotels and factories to name a few.

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Arranging a Policy

If you think your premises might have a problem caused by woodworm, rot, rising damp or cavity wall tie corrosion, the first step is to book a full inspection from Rentokil Property Care expert surveyors. This survey will provide you with a detailed report highlighting any issues and a quote for any treatment required. During this visit the surveyor is also able to provide you with an appropriate insurance quote based on factors such as the age, size and construction of your property

Why Choose Rentokil Insurance ?

Wood boring insects can easily fly into any property and wood-rotting fungi spores are in the air that we breathe. Damp courses can gradually deteriorate and become less effective and cavity wall ties may corrode over time. This can all cause damage to the structure of properties and significantly reduce their value. Taking out a Rentokil Insurance policy will protect you from the costs of dealing with these common property problems. 

Rentokil Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our registered office is Compass House, Manor Royal, Crawley, West Sussex, RH10 9PY Registered in England No. 677856. 

For new insurance business Rentokil Property Care acts as our agent. They are our Appointed Representative.

Existing Customers

How Do I Renew My Policy ?

Several weeks before your policy is due for renewal we will write to you to let you know details of the next years premium and how to renew. For direct debit customers, there is no need to do anything as the policy will be renewed automatically. If you would like to set up a direct debit to renew your policy automatically, please download the Direct Debit Instruction using your policy number as the Reference.

Moving Home

If you’re considering selling your property, you have a positive advantage when dealing with a potential buyer by being a policy holder. The insurance policy will give you and your buyer peace of mind that any problems which come up during a pre-purchasing survey are covered by the policy as we are able to transfer this policy over to the new owner, free of charge. As an existing Rentokil policy holder we also provide a free of charge pre-purchase survey on your possible new property to determine if there are any potential problems with damp, rot, woodworm or cavity wall tie corrosion.

Making a Claim

If you think you have discovered an insured problem in your property, please call us to discuss and to arrange an appointment for a claims assessor to come and inspect your property for any potential issues. Remember all inspections and call out charges are covered by the policy and you do not have to pay any excess.

Terms & Conditions apply.

Making a Complaint

We hope you will be pleased with the service we provide. However, please download the attached "Rentokil Insurance Complaints Charter" for further details.