mice prevention

Mouse Control for Businesses

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For over 100 years we have protected properties across the UK from pests

All local technicians are highly trained and qualified pest controllers

Innovative and unique treatments that resolve pest problems effectively

Mouse Control for Your Business

A mouse problem in a business is more than an inconvenience — it’s a direct threat to health, safety, and reputation. Whether you operate a restaurant, office, warehouse, or healthcare facility, even minor mouse activity can lead to contamination, failed inspections, costly closures and even legal action being taken against your business.

For over 100 years, Rentokil has provided certified, compliant, and discreet mouse control to businesses across the UK. Our specialists combine advanced technology with environmental responsibility to keep your operations running smoothly and pest-free.

Professional mouse control for your business

Why Professional Mouse Control Matters

Mice carry pathogens including Salmonella, Weil’s disease, and Hantavirus, contaminating surfaces and food as they move. They also gnaw through wiring and packaging, causing costly repairs and downtime.

For commercial premises, uncontrolled mice can breach multiple UK laws:

  • Health & Safety at Work Act 1974 – Employers must ensure the health, safety, and welfare of their employees. Mice spread disease, which violates this duty of care.
  • Food Safety legislation – If your business stores, handles, or prepares food, you must implement measures to prevent contamination, which includes effective pest control.
  • Prevention of Damage by Pests Act 1949 – This law gives local authorities the power to require businesses to control rodent infestations on their premises.


Environmental Health Officers can issue fines, closure notices, or even pursue prosecution for severe infestations, especially in food-related industries. Fines can be substantial, reaching tens to hundreds of thousands of pounds in serious cases.

Comprehensive Mice Management

Every site is unique. Rentokil’s Integrated Pest Management approach includes:

  1. Survey & Risk Assessment – Identify mouse activity, entry points, and environmental factors.
  2. Treatment Plan – Tailored control using proven methods and technologies.
  3. Proofing & Exclusion – Seal access routes and apply structural defences.
  4. Ongoing Monitoring – Data-driven insight through our digital platform, myRentokil


Our RSPH/BPCA-qualified technicians operate under CRRU guidelines, ensuring safe, compliant pest management with minimal environmental impact.

Advanced Mouse Control Technology

Our tailored solutions protect your staff, customers, and reputation from the risks of a mouse infestation.

Rentokil RADAR X being set up in commercial kitchen by pest controller

RADAR X Twin Catch Mousetrap

The RADAR X system represents the next generation of bait-free mouse control. Using CO₂ and infrared sensors, it captures and eliminates mice humanely and discreetly within sealed chambers.

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RADAR X Key Benefits

  1. Dual catch design – twice the capacity of a standard unit.
  2. Bait-free operation – ideal for sensitive environments.
  3. Automatic CO₂ dispatch – rapid and hygienic elimination.
  4. HACCP certified – approved for food-handling sites.
  5. IP65 rated – protected from dust and moisture for durability.

Field studies show RADAR X is over 4 times* more effective than conventional dual-capture traps, providing 24/7 protection and compliance assurance.

Rentokil RADAR X twin catch mousetrap customer benefits

Dual AutoGate Bait Stations

For external or high-risk zones, AutoGate units release bait only when rodent activity is detected — which significantly reduces rodenticide use** compared to standard external baiting. This smart system is ideal for businesses needing environmentally responsible rodent control around perimeters, waste areas, or loading bays.

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Flexi-Armour Rodent Proofing

Rentokil’s Flexi-Armour rodent proofing system provides durable, long-term protection by sealing gaps around:

  • Weep vents – breathable stainless-steel inserts prevent entry to cavity walls.
  • Dock levellers – custom seals block industrial access points.
  • Door seals – heavy-duty flexible barriers prevent intrusion while maintaining access.

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Rodent Odour Control

After a successful rodent treatment, unpleasant odours can occur where rodents were active. Rentokil’s odour-neutralising units use vapour-based technology to eliminate smells quickly and discreetly — ideal for commercial environments where cleanliness matters.

Professional Business Premise Protection

We serve businesses across every sector — from food manufacturing and hospitality to healthcare, education, and logistics.

Benefits of working with Rentokil:

  • National coverage with local technicians.
  • Discreet service and minimal disruption.
  • Real-time digital reporting and audit readiness.
  • Ongoing maintenance and preventive proofing.

Our goal is simple — to keep your business mouse-free, compliant, and operational at all times.

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FAQs: Commercial Mice Control


  • How to keep mice away from a shop?

    That is a very practical question. Keeping mice out of a shop relies on a three-pronged approach: Exclusion (Blocking), Cleaning (Removing Attractants), and Professional Monitoring.

    Exclusion is the most critical and effective long-term step. A mouse can squeeze through a gap of a pencil's diameter (around 6mm). You need to think like a mouse and inspect your entire shop, inside and out. Doors, gaps around pipes and cables and gaps in walls and foundations should all be sealed to prevent mice from getting into the premises.

    Mice are attracted to food sources and nesting materials. By removing these, you make your shop an unappealing environment.

    • Secure All Food: Even if you don't sell food, staff areas will have it. Store all food (including pet food, if applicable) in thick, airtight plastic, metal, or glass containers with tight-fitting lids.
    • Manage Waste Rigorously:
      • Use ssecure bins with tight-fitting lids for all internal and external waste.
      • Never leave full bin bags lying next to bins.
      • Store external bins as far away from the building as possible.
      • Empty indoor bins frequently.
    • Deep Clean Regularly: Maintain a high standard of cleanliness, especially in stockrooms break rooms, and under counters. Immediately clean up all spills and crumbs.
    • Declutter Stockrooms: Mice love to hide and nest in undisturbed, cluttered areas.
      • Store items off the floor and away from walls to make cleaning and inspection easier.
      • Regularly rotate stock and eliminate unused materials like old cardboard boxes, rags, or piles of paper.

    While DIY efforts are a good start, a professional pest controller like Rentokil provides the expertise and skills necessary to manage mice in a commercial property. Rentokil have a range of monitoring devices to cover all situations.


  • How to control a mouse in a shop?

    Controlling a mouse in a shop requires swift, discreet, and professional action, especially since the shop is a public and commercial environment.

    The most effective approach combines Immediate Elimination with Long-Term Exclusion and Cleaning.

    Rentokil can offer all of these services with their range of effective mouse controls, proofing materials and pest disinfection services.

    The key takeaway is this: For a commercial environment like a shop, DIY solutions are inadequate and potentially illegal if they involve the misuse of poisons. Always engage a professional pest control service like Rentokil at the first sign of a mouse.


  • Do rodents only infest older buildings?

    This is a common misconception. No, rodents do not only infest older buildings.

    While older buildings may present more vulnerabilities due to deterioration, all buildings - including brand-new, modern structures - are susceptible to rodent infestation if they offer the three things mice and rats are looking for: Food, Shelter, and Easy Access.

    New buildings are designed to be better sealed, but modern construction techniques create their own unique vulnerabilities:

    • Piping and Utility Voids: Even the best-built structures have numerous entry points where utility lines (plumbing, electrical cables, gas lines, fibre optics) pass through walls, floors, and slabs. If these holes are not sealed properly (often left slightly oversized for installation), they provide a direct, hidden route inside.
    • Construction Defects: During rapid contruction, small gaps, incomplete sealing around windows or doors, and poor sealing between floors and units can be overlooked. A mouse only needs a 6mm gap (the width of a pencil) to squeeze through.
    • The "Construction Site" Factor: Rodents may already be present on the building site before or during construction. When their outdoor habitat is destroyed, they often move directly into the fresh, new structure for shelter.
    • Shared Spaces (High-Rises/Retail Parks): In a new commercial block, rodents can travel via shared spaces like roof voids, communal service ducts, and shared drainage systems, infesting a clean unit from a less hygienic neighbouring unit (like a restaurant or waste storage area).

  • Will lights keeps mice away?

    While light can be a useful deterrent when combined with other measures, it is not a sufficient form of mouse control, as mice are adaptable and their primary motivations are food and shelter. So using lights alone will not effectively keep mice away from a shop.

    Here is a breakdown of how mice respond to light and why it's not a sole solution:

    Mice are primarily nocturnal and have relatively poor eyesight, making them sensitive to sudden, bright illumination.

    • Sensitivity: Mice are uncomfortable and feel exposed in bright, well-lit areas which is why they tend to stay in the dark corners, voids and along walls.

    However, it is important to reflect on the fact that the effectiveness of light is limited, and mice can easily adapt to it:

    • Adaptation: If the light is constant (e.g., leaving a regular light on 24/7), the ouse will eventually habituate and learn to live with the background light, especially if a food source is nearby.
    • Priorities: A mouse will prioritise food and warmth over its aversion to light. If your shop provides a warm, reliable source of crumbs or nesting materials, a mild deterrent like light will not stop it.
    • Hidden Pathways: Mice travel mainly thropugh hidden pathways: inside wall cavities, under floors, through ceiling voids, and behind appliances. Light on the shop floor will not affect mice using these internal, dark "superhighways."

    For a commercial setting like a shop you should treat light as an aid to monitoring and inspection, not as a pest control method:

    • High Visibility: Keep stockrooms and storage areas brightly lit when occupied to quickly spot signs of mouse activity (droppings, gnaw marks0 and disrupt any established runs.
    • Focus on Exclusion: The only reliable long-term solution is to physically block access (sealing holes) and rigorously eliminate food and shelter (cleaning).


  • Why are there mice in my office?

    Itis distressing to find mice in your office but the reasons are almost always the same, boiling down to three core needs: easy access, plentiful food, and safe nesting materials/shelter.

    For a commercial office in the UK, the presence of mice is usually a result of structural or operational gaps that provide these necessities.

    Despite not being a food business, offices provide abundant scraps that sustain an entire mouse colony.

    • Desk Eating: The single biggest cause. Crumbs from biscuits, crisps, sandwhiches, and chocolate dropped near desks, keyboards, and under furniture are a feast for mice. A mouse needs only a tiny amount of food per day.
    • Poor Kitchen/Break Room Hygiene: Food waste left in unsealed bins, dirty dishes left overnight in the sink, or crumbs and spills left on counters are massive attractants.
    • Improper Food Storage: Staff leaving bags of snack, cereal, or pet food (if applicable) in desk drawers or unsealed cupboards. Mice can chew right through thin plastic or cardboard packaging.
    • Rubbish Bins: Office bins, especially those in kitchens or near desks, are often unsealed, providing a nightly food source.

    Mice prefer warm, dark and dry environments which an office will readily provide for them

    Clutter and Storage: Indisturbed areas like storage closets , server rooms, and even the space under desks provide excellent harbourage (hiding spots).

    Warmth: Mice are attracted to the heat generated by large appliances, such as server racks, fridge motors, and boilers. They often nest right next to these warm sources.

    Nesting Materials: Mice will shred readily available soft items for bedding, including:

    • Shredded paper/old documents
    • Cardboard boxes
    • Insulation (often found in ceiling voids or wall cavities)


  • Is it legal to work in an office with mice?

    Is it not illegal to work in an infested premises but it is important that business owners understand the risks associated with having mice (or rats) in the property.

    In the UK, business owners have a legal duty to maintain a sade and hygienic environment. Failing to control mice (and rats) can lead to serious consequences.

    • Health and Safety at Work Act: Employers must ensure the health, safety, and welfare of their employees. Mice spread disease, which breaches this duty of care.
    • Food Safety Legislation: If your business stores, handles, or prepares food, you must implement measures to prevent contamination, which includes having effective pest control.
    • Prevention of Damage by Pests Act 1949: This law gives local authorities the power to require businesses to control rodent infestations on their premises.
    • Environmental Health Enforcement: Environmental Health Officers can issue fines, closure notices, or even pursue prosecution for severe infestations, especially in food-related industries. Fines can be substantial, reaching tens to hundreds of thousands of pounds in serious cases

    Mice and their droppings and urine pose a direct health hazard to staff and customers.

    • Disease Transmission: Mice carry numerous pathogens, including bacteria and viruses that can cause serious illnesses. These include:
      • Salmonella (which may lead to food poisoning).
      • Leptospirosis (Weil's disease), which can lead to kidney failure and is contracted from rat urine.
      • Hantavirus (through less common in the UK, can spread through airborne particles from droppings and urine)
    • Contamination: Mice are frequently, leaving urine and dropings as they move, contaminating food, packaging, work surfaces, and equipment.

    With the above in mind it is important to reflect that employees are unlikely to feel safe or valued working in an environment they believe is unhygienic or infested, potentially leading to a drop in productivity or staff turnover. It is important to engage with a professional pest control company like Rentokil as early as possible.


  • How do you get rid of mice in an office?

    Getting rid of mice in an office requires a strategic and sustained effort that goes beyond the DIY or simply setting a few traps. Because an office has unique challenges (staff hygiene, sensitive equipment, and the need to protect public health), the safest and most effective strategy is a multi-step approach known as Integrated Pest Management (IPM).

    Since this is a commercial property, professional help is essential for compliance and effective eradication.

    • Book an Inspection: Contact Rentokil who are BPCA approved. Rentokil's highly trained professional pest control technician will perform a thorough survey to identify the extent of the infestation and, crucially, the root cause.
    • Remediation Plan: They will create a plan for extermination, exclusion (sealing), and ongoing monitoring.

  • Can mice get into packaged food?

    Yes, mice can absolutely get into (and through) packaged food.

    Mice have constantly growing, sharp incisor teeth, which they must continuously gnaw to keep short. If they smell food (or even if they are just looking for nesting material), they are highly motivated to chew through almost any common type of food packaging.

*Mouse behaviour was measured between RADAR X and a common commercially available dual capture snap trap in bait-free conditions over a 42 day field trial. Efficacy was measured by expressing the number of eliminations as a % of total interactions. Over 30% of the total interactions with RADAR X resulted in elimination. 7.5% of the total interactions with the dual capture snap trap resulted in elimination.

**Based on being active for an average of 5 days compared to 35 days for permanent baiting based over a 3 year Rentokil field research study.

Use biocides safely. Always read the label and product information before use.


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