Pest Control Reviews
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For over 100 years we have protected properties across the UK from pests
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Innovative and unique treatments that resolve pest problems effectively
A mouse problem in a business is more than an inconvenience — it’s a direct threat to health, safety, and reputation. Whether you operate a restaurant, office, warehouse, or healthcare facility, even minor mouse activity can lead to contamination, failed inspections, costly closures and even legal action being taken against your business.
For over 100 years, Rentokil has provided certified, compliant, and discreet mouse control to businesses across the UK. Our specialists combine advanced technology with environmental responsibility to keep your operations running smoothly and pest-free.
Mice carry pathogens including Salmonella, Weil’s disease, and Hantavirus, contaminating surfaces and food as they move. They also gnaw through wiring and packaging, causing costly repairs and downtime.
For commercial premises, uncontrolled mice can breach multiple UK laws:
Environmental Health Officers can issue fines, closure notices, or even pursue prosecution for severe infestations, especially in food-related industries. Fines can be substantial, reaching tens to hundreds of thousands of pounds in serious cases.
Every site is unique. Rentokil’s Integrated Pest Management approach includes:
Our RSPH/BPCA-qualified technicians operate under CRRU guidelines, ensuring safe, compliant pest management with minimal environmental impact.
Our tailored solutions protect your staff, customers, and reputation from the risks of a mouse infestation.
The RADAR X system represents the next generation of bait-free mouse control. Using CO₂ and infrared sensors, it captures and eliminates mice humanely and discreetly within sealed chambers.
RADAR X Twin Catch Mousetrap - double the mouse trapping power, double the protection for your business.
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Field studies show RADAR X is over 4 times* more effective than conventional dual-capture traps, providing 24/7 protection and compliance assurance.
For external or high-risk zones, AutoGate units release bait only when rodent activity is detected — which significantly reduces rodenticide use** compared to standard external baiting. This smart system is ideal for businesses needing environmentally responsible rodent control around perimeters, waste areas, or loading bays.
Rentokil’s AutoGate is the only approved external rodent control device, using a smart gate to safely release rodenticide only when rodent activity is detected — ensuring compliance and sustainable protection.
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Rentokil’s Flexi-Armour rodent proofing system provides durable, long-term protection by sealing gaps around:
Rentokil’s Flexi-Armour Rodent Proofing Range delivers advanced solutions to prevent rats and mice from entering buildings. .
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After a successful rodent treatment, unpleasant odours can occur where rodents were active. Rentokil’s odour-neutralising units use vapour-based technology to eliminate smells quickly and discreetly — ideal for commercial environments where cleanliness matters.
We serve businesses across every sector — from food manufacturing and hospitality to healthcare, education, and logistics.
Benefits of working with Rentokil:
Our goal is simple — to keep your business mouse-free, compliant, and operational at all times.
That is a very practical question. Keeping mice out of a shop relies on a three-pronged approach: Exclusion (Blocking), Cleaning (Removing Attractants), and Professional Monitoring.
Exclusion is the most critical and effective long-term step. A mouse can squeeze through a gap of a pencil's diameter (around 6mm). You need to think like a mouse and inspect your entire shop, inside and out. Doors, gaps around pipes and cables and gaps in walls and foundations should all be sealed to prevent mice from getting into the premises.
Mice are attracted to food sources and nesting materials. By removing these, you make your shop an unappealing environment.
While DIY efforts are a good start, a professional pest controller like Rentokil provides the expertise and skills necessary to manage mice in a commercial property. Rentokil have a range of monitoring devices to cover all situations.
Controlling a mouse in a shop requires swift, discreet, and professional action, especially since the shop is a public and commercial environment.
The most effective approach combines Immediate Elimination with Long-Term Exclusion and Cleaning.
Rentokil can offer all of these services with their range of effective mouse controls, proofing materials and pest disinfection services.
The key takeaway is this: For a commercial environment like a shop, DIY solutions are inadequate and potentially illegal if they involve the misuse of poisons. Always engage a professional pest control service like Rentokil at the first sign of a mouse.
This is a common misconception. No, rodents do not only infest older buildings.
While older buildings may present more vulnerabilities due to deterioration, all buildings - including brand-new, modern structures - are susceptible to rodent infestation if they offer the three things mice and rats are looking for: Food, Shelter, and Easy Access.
New buildings are designed to be better sealed, but modern construction techniques create their own unique vulnerabilities:
While light can be a useful deterrent when combined with other measures, it is not a sufficient form of mouse control, as mice are adaptable and their primary motivations are food and shelter. So using lights alone will not effectively keep mice away from a shop.
Here is a breakdown of how mice respond to light and why it's not a sole solution:
Mice are primarily nocturnal and have relatively poor eyesight, making them sensitive to sudden, bright illumination.
However, it is important to reflect on the fact that the effectiveness of light is limited, and mice can easily adapt to it:
For a commercial setting like a shop you should treat light as an aid to monitoring and inspection, not as a pest control method:
Itis distressing to find mice in your office but the reasons are almost always the same, boiling down to three core needs: easy access, plentiful food, and safe nesting materials/shelter.
For a commercial office in the UK, the presence of mice is usually a result of structural or operational gaps that provide these necessities.
Despite not being a food business, offices provide abundant scraps that sustain an entire mouse colony.
Mice prefer warm, dark and dry environments which an office will readily provide for them
Clutter and Storage: Indisturbed areas like storage closets , server rooms, and even the space under desks provide excellent harbourage (hiding spots).
Warmth: Mice are attracted to the heat generated by large appliances, such as server racks, fridge motors, and boilers. They often nest right next to these warm sources.
Nesting Materials: Mice will shred readily available soft items for bedding, including:
Is it not illegal to work in an infested premises but it is important that business owners understand the risks associated with having mice (or rats) in the property.
In the UK, business owners have a legal duty to maintain a sade and hygienic environment. Failing to control mice (and rats) can lead to serious consequences.
Mice and their droppings and urine pose a direct health hazard to staff and customers.
With the above in mind it is important to reflect that employees are unlikely to feel safe or valued working in an environment they believe is unhygienic or infested, potentially leading to a drop in productivity or staff turnover. It is important to engage with a professional pest control company like Rentokil as early as possible.
Getting rid of mice in an office requires a strategic and sustained effort that goes beyond the DIY or simply setting a few traps. Because an office has unique challenges (staff hygiene, sensitive equipment, and the need to protect public health), the safest and most effective strategy is a multi-step approach known as Integrated Pest Management (IPM).
Since this is a commercial property, professional help is essential for compliance and effective eradication.
Yes, mice can absolutely get into (and through) packaged food.
Mice have constantly growing, sharp incisor teeth, which they must continuously gnaw to keep short. If they smell food (or even if they are just looking for nesting material), they are highly motivated to chew through almost any common type of food packaging.
*Mouse behaviour was measured between RADAR X and a common commercially available dual capture snap trap in bait-free conditions over a 42 day field trial. Efficacy was measured by expressing the number of eliminations as a % of total interactions. Over 30% of the total interactions with RADAR X resulted in elimination. 7.5% of the total interactions with the dual capture snap trap resulted in elimination.
**Based on being active for an average of 5 days compared to 35 days for permanent baiting based over a 3 year Rentokil field research study.
Use biocides safely. Always read the label and product information before use.
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